Courses/Leadership & Management/Coaching Skills for Leaders and Managers
Coaching Skills for Leaders and Managers
A scenario-based e-learning course on coaching as a manager — resisting the pull to hand over the answer, and asking the question instead.
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Overview
A scenario-based, self-paced e-learning course on coaching skills for leaders and managers. Learners step into a one-on-one where a team member brings a problem they could work out themselves, choose between giving the answer and asking the question that opens it up, and see what each choice does to that person's ownership of the work — then learn the coaching move that builds capability instead of dependence. Delivered as a SCORM 1.2 package for your LMS, with completion tracking.
Format. Self-paced, scenario-based e-learning. SCORM 1.2 — upload it to your LMS and completion tracks automatically.
Runtime. About 24 minutes of learner time, in 4 sessions the package spaces 2, 5 and 30 days apart. Measured from the narration in the package at the speed it plays, plus the time to read and answer what is on screen. It assumes you listen rather than reading ahead; times vary with the path you take and how fast you read.
Who it is for. Any organisation that wants to run this as self-paced learning; suitable for employees at any level.
What learners take away
- Identify what coaching is and how it differs from mentoring, training and consulting
- Recognise the benefits and applications of a coaching style of leadership
- Distinguish the skills and ethos of an effective coach, including listening levels and questioning technique
- Apply a structured, seven-step approach to coaching conversations
- Set up a personal action plan for developing coaching skills as a manager
Course outline
Definitions of coaching, what makes a person willing to be coached, and how coaching differs from mentoring and training.
Traditional versus coaching management, directive versus non-directive approaches, benefits, when to coach and when not to, and common hurdles.
The ethos and skills of an effective coach, with focused work on listening levels and open questioning technique.
A seven-step coaching model, from visualising the ideal outcome through SMART goals and small steps to action and review.
Role-play practice using assigned coach, coachee and observer roles, followed by a review of common coaching errors.
Learners build an action plan for developing their own coaching skills.
What you get
SCORM 1.2 package
A self-contained course you upload straight to your LMS — no installation, no dependencies.
Completion tracking
Reports status and completion back to your LMS like any SCORM course.
Scenario-based
Learners make real decisions inside a workplace story and see what each choice costs.
Per-organisation license
Host it for unlimited internal learners — one-time purchase, no per-seat or renewal fees.
The license in one sentence
Buy once and host the course on your own LMS for unlimited internal learners — no per-seat and no renewal fees. You may not resell or redistribute the SCORM package itself. Full license terms
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