Terms of sale

These terms govern purchases from mizan.work, operated by MIZAN [replace with your licensed entity name] ("MIZAN", "we"). By completing a purchase you accept them.

1. What you are buying

MIZAN sells digital training course materials delivered as downloadable files. No physical goods are shipped. The product description on each course page — contents, formats and slide counts — forms part of these terms.

2. Checkout and merchant of record

Payments are processed by our merchant of record, which acts as the seller of record for the transaction, handles payment processing, and calculates and remits any applicable sales tax or VAT for your jurisdiction. Your payment details are never stored by MIZAN.

3. Delivery and license stamping

Download links are issued after successful payment to the email address provided at checkout. Files are generated per order and carry the purchaser's name or organisation, license tier and order number in their covers, metadata and accompanying license certificate. Removing or falsifying license stamps is a material breach of these terms. If a download fails or a file is corrupted, contact hello@mizan.work and we will reissue it.

4. License and intellectual property

Your purchase grants the license selected at checkout (Single Trainer or Organisation), as described on the licensing page, which forms part of these terms. Intellectual property in the materials remains with MIZAN and its licensors. The license is perpetual and non-transferable. It does not permit resale, sublicensing, redistribution, public posting, or upload of the materials to any file-sharing service or public repository. Loading materials into a learning management system requires the SCORM edition of the course.

5. Refunds

Refunds are handled under the refund policy.

6. Acceptable use

You may not use the materials in a way that is unlawful, or represent MIZAN as the deliverer or endorser of your training. You are responsible for how the materials are adapted and presented once edited.

7. Liability

The materials are professional content, not legal, medical or regulatory advice. To the maximum extent permitted by law, MIZAN's total liability for any claim arising from a purchase is limited to the amount paid for that purchase.

8. Governing law

These terms are governed by the laws of the United Arab Emirates, and disputes fall to the courts of Dubai, without prejudice to mandatory consumer protections in your country of residence.

9. Contact

MIZAN [replace with your licensed entity name], Dubai, United Arab Emirates — hello@mizan.work