Courses/Communication/Nonverbal Communication and Body Language
Nonverbal Communication and Body Language
A one-day course on reading and sending nonverbal signals
Overview
A one-day course on interpreting and sending nonverbal messages. Participants work through the six areas of nonverbal communication — kinesics, haptics, vocalics, proxemics, chronemics and self-presentation — and apply the five Cs of decoding before practising techniques for showing listening, building rapport and demonstrating confidence. The pack gives a trainer scripted session notes, timed activities and fully editable materials for classroom or online delivery.
Format. One day (about 7 hours including breaks); can run as two half days or a series of 2-hour online sessions. Designed for classroom delivery and adaptable to live online sessions.
Who it is for. Open level — anyone who wants to decode other people's nonverbal signals and manage the ones they send, at work or elsewhere.
What delegates take away
- Identify the characteristics, types and functions of nonverbal communication.
- Analyze other people's nonverbal signals using the five Cs: context, clusters, congruence, consistency and culture.
- Read signs across the six areas of nonverbal communication: kinesics, haptics, vocalics, proxemics, chronemics and self-presentation.
- Recognize how culture, context and individual differences change the meaning of nonverbal signs.
- Apply strategies for sending clearer nonverbal messages, including showing active listening, building rapport and demonstrating confidence.
Course outline
Defines nonverbal communication and covers its areas, influences, functions, characteristics and uses at work.
Introduces context, clusters, congruence, consistency and culture as the frame for reading other people's signals.
Covers the six universal facial expressions, types of smile, eye contact, hand and leg positions and potential lying gestures, with a guess-the-expression activity.
Examines the functions of touch, what to be aware of when using it, and what different handshakes convey.
Looks at how the elements of the voice and nonverbal vocal sounds carry meaning alongside words.
Covers the four space zones, territoriality and how seating arrangements affect interaction.
Deals with time as a communication signal and what dress, environment and artifacts say about a person.
Applies the course to sending signals — engaging an audience, showing that you are listening, building rapport and demonstrating confidence — and closes with reflection and future planning.
What is in the kit
Slide deck
65 editable widescreen PowerPoint slides with speaker notes on every slide
Trainer notes
Slide-by-slide facilitator guide with suggested wording, timed activities and instructions for running each activity online
MIZAN Edition field guide
Updated research with sources, two GCC-context case studies, three new activities, an AI-era section and a 30-day transfer plan
Participant workbook
Editable workbook with prompts and space for notes during activities
Pre-course preparation guide
Explains the pack contents, the trainer-notes colour coding and how to prepare printed slide handouts
Online delivery guide
Covers the tools, platforms and practical advice for running the session over web conferencing
Certificates
Attendance certificate in digital-signature and printable formats, plus a CPD completion certificate template with a completed example
Feedback form
End-of-course feedback form for participants
Sign-in sheet
Delegate sign-in sheet for attendance records
Two formats throughout
Every document supplied in editable form (Word or PowerPoint) and as a PDF
Editions
The license in one sentence
Buy once, deliver the course as often as you like to as many delegates as you like, edit anything, add your own branding — you only may not resell or redistribute the materials themselves. Every download is stamped with your name, tier and order number. Full license terms
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