Courses/Communication/Nonverbal Communication and Body Language
Nonverbal Communication and Body Language
A scenario-based e-learning course on reading body language in clusters, not single tells.
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Overview
A scenario-based, self-paced e-learning course on nonverbal communication at work. Learners step into a high-stakes interview, decide what they are seeing and how to respond, and watch Read Accuracy, Guardedness and Presence move in real time — then learn to read signals as a set in context, checked against the other person’s culture rather than their own defaults. Delivered as a SCORM 1.2 package for your LMS, with completion tracking.
Format. Self-paced, scenario-based e-learning. SCORM 1.2 — upload it to your LMS and completion tracks automatically.
Runtime. About 24 minutes of learner time, in 4 sessions the package spaces 2, 5 and 30 days apart. Measured from the narration in the package at the speed it plays, plus the time to read and answer what is on screen. It assumes you listen rather than reading ahead; times vary with the path you take and how fast you read.
Who it is for. Any organisation that wants to run this as self-paced learning; suitable for employees at any level.
What learners take away
- Identify the characteristics, types and functions of nonverbal communication.
- Analyze other people's nonverbal signals using the five Cs: context, clusters, congruence, consistency and culture.
- Read signs across the six areas of nonverbal communication: kinesics, haptics, vocalics, proxemics, chronemics and self-presentation.
- Recognize how culture, context and individual differences change the meaning of nonverbal signs.
- Apply strategies for sending clearer nonverbal messages, including showing active listening, building rapport and demonstrating confidence.
Course outline
Defines nonverbal communication and covers its areas, influences, functions, characteristics and uses at work.
Introduces context, clusters, congruence, consistency and culture as the frame for reading other people's signals.
Covers the six universal facial expressions, types of smile, eye contact, hand and leg positions and potential lying gestures, with a guess-the-expression activity.
Examines the functions of touch, what to be aware of when using it, and what different handshakes convey.
Looks at how the elements of the voice and nonverbal vocal sounds carry meaning alongside words.
Covers the four space zones, territoriality and how seating arrangements affect interaction.
Deals with time as a communication signal and what dress, environment and artifacts say about a person.
Applies the course to sending signals — engaging an audience, showing that you are listening, building rapport and demonstrating confidence — and closes with reflection and future planning.
What you get
SCORM 1.2 package
A self-contained course you upload straight to your LMS — no installation, no dependencies.
Completion tracking
Reports status and completion back to your LMS like any SCORM course.
Scenario-based
Learners make real decisions inside a workplace story and see what each choice costs.
Per-organisation license
Host it for unlimited internal learners — one-time purchase, no per-seat or renewal fees.
The license in one sentence
Buy once and host the course on your own LMS for unlimited internal learners — no per-seat and no renewal fees. You may not resell or redistribute the SCORM package itself. Full license terms
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