Courses/Communication/Intercultural Communication
Intercultural Communication
A scenario-based e-learning course on communicating across cultures, where the same words, silences, and gestures do not mean the same thing to everyone in the room.
Overview
A scenario-based, self-paced e-learning course on communicating across cultures at work. Learners step into a moment where a colleague's yes turns out not to have meant agreement, choose how to respond, and see what the misread costs the work — then learn to read the cultural values sitting under the behavior and check meaning instead of assuming it. Delivered as a SCORM 1.2 package for your LMS, with completion tracking.
Format. Self-paced, scenario-based e-learning. SCORM 1.2 — upload it to your LMS and completion tracks automatically.
Who it is for. Any organisation that wants to run this as self-paced learning; suitable for employees at any level.
What learners take away
- Define intercultural communication and identify the benefits of intercultural communication skills.
- Identify what can hinder intercultural communication, including culture clash, culture shock, and stereotypes.
- Recognize cultural values and different ways of communicating across cultures.
- Plan and implement strategies to improve intercultural communication skills.
Course outline
Learning objectives, and an opening exercise that surfaces the learner's own experience of working across cultures.
Participants compare five definitions of culture, examine its characteristics and the cultural iceberg, and identify the benefits of intercultural competence.
Covers culture clash, culture shock, and how stereotypes and prejudices distort communication between cultures.
An intercultural quiz leads into verbal and non-verbal behaviors, ten cultural value dimensions, and cultural clusters.
Participants identify personal actions and attitudes, review what an organization can do, and plan a concrete step using the checklist.
What you get
SCORM 1.2 package
A self-contained course you upload straight to your LMS — no installation, no dependencies.
Completion tracking
Reports status and completion back to your LMS like any SCORM course.
Scenario-based
Learners make real decisions inside a workplace story and see what each choice costs.
Per-organisation license
Host it for unlimited internal learners — one-time purchase, no per-seat or renewal fees.
The license in one sentence
Buy once and host the course on your own LMS for unlimited internal learners — no per-seat and no renewal fees. You may not resell or redistribute the SCORM package itself. Full license terms
More in Communication
View allActive Listening Skills
A scenario-based e-learning course on listening well under pressure.
Assertiveness Skills and Techniques
A scenario-based e-learning course on assertiveness — saying what you mean and holding the line, without tipping into aggression or retreat.
Difficult Conversations at Work: Skills for Managers and Leaders
A scenario-based e-learning course on handling difficult conversations at work.