Courses/Teams & Culture/Building High-Performing Teams
Building High-Performing Teams
A one-day workshop on the behaviours that make teams perform.
Overview
A one-day, trainer-led course on what makes teams perform: real teams versus working groups, trust and psychological safety, clarity of purpose, goals and roles, useful conflict, decision rules and peer accountability. Participants diagnose their own team against five signals and leave with a 90-day development plan. The pack contains scripted trainer notes, editable slides, a participant workbook, six handouts and two case studies.
Format. One day. Designed for classroom delivery and adaptable to live online sessions.
Who it is for. Team leaders, line managers, project and programme leads, and HR, OD and L&D practitioners who build or run teams. Also suits intact leadership teams attending together. Open level; no prior study assumed. Works for groups of 8 to 20 in a classroom or online.
What delegates take away
- Distinguish a real team from a working group and locate their own team on the performance curve.
- Build trust and psychological safety through specific, observable behaviours rather than slogans.
- Set purpose, goals and roles clearly enough to remove ambiguity-driven conflict.
- Run disagreement productively and choose the right decision mode for each call.
- Establish peer accountability and an operating rhythm that keeps commitments visible.
- Diagnose their team against five signals and build a 90-day development plan.
Course outline
Separates real teams from working groups using Katzenbach and Smith's definition and performance curve, then reviews what the evidence — Google's Project Aristotle and Hackman's conditions — says predicts team effectiveness. Participants locate their own team on the curve with behavioural evidence.
Covers predictive versus vulnerability-based trust and Edmondson's psychological safety: what it is, what it is not, and the small behaviours that build or destroy it. Participants complete a confidential safety audit of their own team.
Applies Hackman's compelling-direction test, team-level goals and role mapping, and introduces the GRPI insight that most interpersonal conflict is ambiguity in disguise. Participants map roles across live deliverables and start their team charter.
Distinguishes task from relationship conflict, sets norms that make disagreement useful, and introduces four decision modes. Groups apply the full toolkit to a case study of a team whose silence reads as agreement, choosing the international or GCC version.
Covers why effort hides in groups, peer accountability as the mark of a real team, feedback as a scheduled habit, and the operating rhythm that keeps commitments visible. Participants rehearse an accountability conversation using a three-part script.
Uses Tuckman's stages as a reading lens, then a fifteen-statement diagnostic across the five signals of team health. Each participant builds a 90-day team development plan and commits to a first action out loud.
What is in the kit
Slide deck
45 branded, fully editable PowerPoint slides with facilitator notes on every slide
Trainer notes
Complete facilitator guide: agenda, slide-by-slide delivery notes and guidance
Case studies — two editions
The same case material in international and Gulf settings; pick by audience
Participant workbook
9 in-session exercises with writing space
Handouts
6 complete standalone handouts: worksheets, checklists and scenario sets
Certificates
Attendance and completion certificate templates with the MIZAN seal
Course administration
Feedback form and sign-in sheet
Editions
The license in one sentence
Buy once, deliver the course as often as you like to as many delegates as you like, edit anything, add your own branding — you only may not resell or redistribute the materials themselves. Every download is stamped with your name, tier and order number. Full license terms
More in Teams & Culture
View allAllyship in the Workplace
A one-day workshop on practicing allyship in the workplace
Collaboration Skills at Work
One-day course materials for teaching collaboration skills at work
Conflict Management
Full one-day training pack for teaching conflict management at work