Courses/Communication/Negotiation Skills
Negotiation Skills
Complete one-day course materials for teaching negotiation skills at work
Overview
A full one-day course on negotiating at work: separating interests from positions, preparing with BATNA and objective criteria, opening and anchoring, trading concessions to create value, handling pressure tactics, and adapting across cultures. The pack gives a trainer a complete scripted session — slide deck with speaker notes, participant workbook, five handouts and two capstone case studies, one set in the GCC — all editable.
Format. One day. Designed for classroom delivery and adaptable to live online sessions.
Who it is for. Written for trainers, consultancies and corporate L&D teams delivering negotiation training; the course itself suits managers, team leaders, salespeople, buyers, project and HR professionals — anyone who negotiates budgets, contracts, deadlines or resources. Open level; no prior negotiation training assumed.
What delegates take away
- Prepare any negotiation using interests, BATNA, reservation points and objective criteria.
- Open deliberately, manage anchors, and use questions to surface the other side's interests.
- Trade concessions conditionally and widen deals to create value in multi-issue negotiations.
- Recognise common pressure tactics and respond without damaging the deal or the relationship.
- Adapt negotiation behaviour across cultures without relying on stereotypes.
- Leave with a prepared plan for a real negotiation in the next 30 days.
Course outline
What negotiation is, where it appears at work, claiming versus creating value, and the myths that hold negotiators back — tested in a paired negotiation that most pairs get wrong.
Positions and interests, BATNA, reservation point, aspiration, ZOPA and objective criteria, applied to a real negotiation each participant brings, using the preparation planner.
Anchoring research, making a strong opening, the observed behaviours of skilled negotiators, questions that surface interests, and listening — rehearsed live on each participant's own case.
Conditional trading, widening deals with tradeable variables, package offers and concession discipline, practised in a five-issue contract negotiation with confidential briefs.
Recognising eight common pressure tactics, countermoves that hold your ground without damaging the relationship, emotion at the table, and routes out of deadlock, drilled in a rotating tactic clinic.
Adapting negotiation behaviour across cultures without stereotyping, a capstone case study supplied in international and GCC versions, and a 30-day plan for each participant's next real negotiation.
What is in the kit
Slide deck
47 branded, fully editable PowerPoint slides with facilitator notes on every slide
Trainer notes
Complete facilitator guide: agenda, slide-by-slide delivery notes and guidance
Case studies — two editions
The same case material in international and Gulf settings; pick by audience
Participant workbook
9 in-session exercises with writing space
Handouts
5 complete standalone handouts: worksheets, checklists and scenario sets
Certificates
Attendance and completion certificate templates with the MIZAN seal
Course administration
Feedback form and sign-in sheet
Editions
The license in one sentence
Buy once, deliver the course as often as you like to as many delegates as you like, edit anything, add your own branding — you only may not resell or redistribute the materials themselves. Every download is stamped with your name, tier and order number. Full license terms
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