Courses/Communication/Negotiation Skills
Negotiation Skills
A scenario-based e-learning course on negotiating at work — pushing for what you need without damaging the relationship you still have to work in.
Overview
A scenario-based, self-paced e-learning course on negotiating at work. Learners step into a live negotiation where the other side will not move on price, decide whether to concede, hold, or trade something in return, and see what that choice costs once the deal is done — then learn the preparation and trading moves that protect the value and the working relationship at the same time. Delivered as a SCORM 1.2 package for your LMS, with completion tracking.
Format. Self-paced, scenario-based e-learning. SCORM 1.2 — upload it to your LMS and completion tracks automatically.
Who it is for. Any organisation that wants to run this as self-paced learning; suitable for employees at any level.
What learners take away
- Prepare any negotiation using interests, BATNA, reservation points and objective criteria.
- Open deliberately, manage anchors, and use questions to surface the other side's interests.
- Trade concessions conditionally and widen deals to create value in multi-issue negotiations.
- Recognise common pressure tactics and respond without damaging the deal or the relationship.
- Adapt negotiation behaviour across cultures without relying on stereotypes.
- Leave with a prepared plan for a real negotiation in the next 30 days.
Course outline
What negotiation is, where it appears at work, claiming versus creating value, and the myths that hold negotiators back — tested in a paired negotiation that most pairs get wrong.
Positions and interests, BATNA, reservation point, aspiration, ZOPA and objective criteria, applied to a real negotiation each participant brings, using the preparation planner.
Anchoring research, making a strong opening, the observed behaviours of skilled negotiators, questions that surface interests, and listening — rehearsed live on each participant's own case.
Conditional trading, widening deals with tradeable variables, package offers and concession discipline, practised in a five-issue contract negotiation with confidential briefs.
Recognising eight common pressure tactics, countermoves that hold your ground without damaging the relationship, emotion at the table, and routes out of deadlock, drilled in a rotating tactic clinic.
Adapting negotiation behaviour across cultures without stereotyping, a capstone case study supplied in international and GCC versions, and a 30-day plan for each participant's next real negotiation.
What you get
SCORM 1.2 package
A self-contained course you upload straight to your LMS — no installation, no dependencies.
Completion tracking
Reports status and completion back to your LMS like any SCORM course.
Scenario-based
Learners make real decisions inside a workplace story and see what each choice costs.
Per-organisation license
Host it for unlimited internal learners — one-time purchase, no per-seat or renewal fees.
The license in one sentence
Buy once and host the course on your own LMS for unlimited internal learners — no per-seat and no renewal fees. You may not resell or redistribute the SCORM package itself. Full license terms
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